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ISS 2020 Vision: Future of Service Management

CIFS is proud to launch the 5th and final white book in the ISS 2020 Vision series: The future of Service Management. Together with ISS A/S, IFMA and CoreNet Global plus 12 subject matter experts, we have created a unique piece of research which provide insights into where Service Management is heading in the future. A must read for anybody involved in Service...

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Copenhagen Institute for Futures Studies

Founded in 1970 by Professor Thorkil Kristensen, former Minister of Finance and Secretary-General of the OECD.    
We strengthen the basis for decision-making in public and private organizations by creating awareness of the future and highlighting its importance to the present.  

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