Bureaucracy has gained an undeservedly bad reputation in an age when all the world’s organisational thinkers talk about change, innovation and networks. So thinks British sociologist Paul du Gay, who gives five good reasons why we should reconsider our view of this organisational system – in spite of all the talk about adaptability and fluid organisations. See why on page 12. Other themes and articles in this issue: Long live bureaucracy / Behavioural patterns / Futures studies / Wildcard: decline in consumption / Close encounters: what would they do to us? / Voice surgery / Dissection / The car driver is dead / In-line shopping / Trend: from ownership to access / Tech news / The Peter principle / The wonderful View-Master / Photo series / Book news / Techtalk
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